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COURSE DESCRIPTION

  • Learn what it means to be concise
  • Explore variability in expectations
  • Acquire strategies for success

LEARNING OUTCOMES

  • Speak more efficiently
  • Demonstrate improved self-monitoring
  • Enhance connection with communication partners

Course Content

Introduction to Giving Feedback
Plan Your Approach
Timing Is Everything
Define Your Purpose
Consider All Sides
Respond with Empathy
Talk, Don’t Tell
Let Them Come to You
No Way Around It
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Jane Rupp

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